nothing happens until after the saleThis is obviously the 3rd installment of my “Nothing Happens Until After The Sale” series (never thought it would be a trilogy). Why do I need to do a third installment? Because people are coming up missing.

If you haven’t read my first 2 posts; they are: Nothing Happens Until After The Sale…and other outdated ideas and Toyota’s Big Problem – Nothing Happens Until After The Sale Part II. If you don’t want to read both, just read the first. Everything is based on that concept.

If I ask you at a social function “What do you do?” and you answer “I sell…”, you don’t get it. That’s the “Nothing happens until after the sale” type thinking. At least by giving that response, I know upfront where your head is at. The people or organizations that don’t answer that way but act that way are the most blindly led. These organizations believe their sales force is their greatest asset. You see the problem is these organizations just sell and keep selling without regard for the real asset, their product.

Here’s a real life example

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We’re Friends, but not Friends Friends.

I meet a lot of people, either by phone, email, or in person.  I just think it’s time people understand one thing. Just because we met by whatever means does not give you the right to send me any kind of advertising or status on what you’ve been doing with your business.  If I didn’t give you permission to send me emails about what you’re doing, you’re spamming me. I don’t do business with or recommend companies or individuals that spam.  If you send me an email asking if it’s okay to send me these emails, I don’t mind.  Don’t assume.  We all know what happens when you ass|u|me. Mostly U.

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3CSI - Social Media TrackingIf you’re not familiar with 3CSI out of Novi, Michigan keep reading.  3CSI is a company that tracks what’s being said online and reports it to their clients so that they can measure and implement an action on the information.  Did I lose you yet?  Sounds complicated, but let me break it down. (more…)