nothing happens until after the saleThis is obviously the 3rd installment of my “Nothing Happens Until After The Sale” series (never thought it would be a trilogy). Why do I need to do a third installment? Because people are coming up missing.

If you haven’t read my first 2 posts; they are: Nothing Happens Until After The Sale…and other outdated ideas and Toyota’s Big Problem – Nothing Happens Until After The Sale Part II. If you don’t want to read both, just read the first. Everything is based on that concept.

If I ask you at a social function “What do you do?” and you answer “I sell…”, you don’t get it. That’s the “Nothing happens until after the sale” type thinking. At least by giving that response, I know upfront where your head is at. The people or organizations that don’t answer that way but act that way are the most blindly led. These organizations believe their sales force is their greatest asset. You see the problem is these organizations just sell and keep selling without regard for the real asset, their product.

Here’s a real life example

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toyota braking problemsToyota has got some big problems.  Some of the worst problems anyone in the car business could even imagine.  Cars that take off to high speeds on their own is bad enough, but add the problem that these cars may not stop, I’d say is a pretty BIG problem.  Thinking about this today with all of the congressional hearings made me think about a post I’d made some time ago (more…)

Convenience Killed The Cat

Rude behavior

Are you the cat? Let me hear you say MEE-OW.

How many things do you do because it’s convenient?  How many people are you doing business with because it’s convenient.  Not that they offer remarkable and unparalleled convenience, but it’s just convenient for you to keep doing the same things with the same people.  I’ve often heard the saying; “the devil you know is better than the devil you don’t”.  Hmm.  Sorry don’t get it.  In my view those are the words of a scaredy cat.  The cat that’s about to be killed. (more…)